ETL orchestration using the Amazon Redshift Data API and AWS Step Functions with AWS SDK integration | AWS Big Data Blog
Understanding the Different Ways to Invoke Lambda Functions | AWS Architecture Blog
PSTN Calling | Business Productivity
Integrating Amazon Connect and Amazon Lex with Third-party Systems | AWS Architecture Blog
Introducing the serverless LAMP stack – part 2 relational databases | AWS Compute Blog
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Using API destinations with Amazon EventBridge | AWS Compute Blog
Build a video contact center with Amazon Connect and Amazon Chime SDK | Business Productivity
Serverless architecture for optimizing Amazon Connect call-recording archival costs | AWS Architecture Blog
New – A Shared File System for Your Lambda Functions | AWS News Blog
Managing Asynchronous Workflows with a REST API | AWS Architecture Blog
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Use AWS Machine Learning to Analyze Customer Calls from Contact Centers (Part 2): Automate, Deploy, and Visualize Analytics using Amazon Transcribe, Amazon Comprehend, AWS CloudFormation, and Amazon QuickSight | AWS Machine Learning Blog
Automating Zendesk With Amazon EventBridge and AWS Step Functions | AWS Compute Blog
Post call analytics for your contact center with Amazon language AI services | AWS Machine Learning Blog
Enhance Your Contact Center Solution with Automated Voice Authentication and Visual IVR | AWS Architecture Blog
Setting up an IVR to collect customer feedback via phone using Amazon Connect and AWS AI Services | AWS Machine Learning Blog
Serverless architecture for optimizing Amazon Connect call-recording archival costs | AWS Architecture Blog
AWS Step Functions | AWS Big Data Blog
Get started with the Amazon Redshift Data API | AWS Big Data Blog
Orchestrating a security incident response with AWS Step Functions | AWS Compute Blog
Introducing CloudFront Functions – Run Your Code at the Edge with Low Latency at Any Scale | AWS News Blog
Introducing the new Serverless LAMP stack | AWS Compute Blog
How to build a smart interactive voice response (IVR) call routing system | Business Productivity
